Police
190
Ambulance
192
Tourist Police
11 3214-0209
Risk Map & Attractions
Common Scams
The Fake Delivery Fee Scam
A delivery person (food, flowers, etc.) arrives and claims there is a small, unexpected 'delivery fee' or 'tax' that must be paid via card machine. The scammer uses a modified card machine (or swaps the machine) to either clone the card (skimming) or charge an exorbitant amount (e.g., R$3.00 becomes R$3,000.00) by quickly changing the screen or distracting the victim during the transaction. They often claim the first attempt failed and ask for the card again to maximize the damage.
Always pay for deliveries directly through the app. If a fee is requested, pay with exact cash only. Never insert your card into a machine that looks unusual or accept a second attempt if the first 'fails.' Keep your card in sight and cover the keypad when entering your PIN.
The WhatsApp Clone Scam
Scammers steal a person's profile picture and name from social media, then register a new WhatsApp account with a different number. They message the victim's contacts, claiming their phone was lost or stolen and they urgently need money transferred via PIX (Brazil's instant payment system) or bank transfer for an emergency. The urgency and familiar profile picture trick contacts into sending funds.
Enable two-step verification on WhatsApp immediately. Never send money to a contact who claims to have a new number or an emergency without first verifying their identity via a voice call or a pre-arranged security question.
The Tinder/Dating Ransom Scam
A tourist matches with an attractive person on a dating app (like Tinder or Grindr) and arranges a meeting. Before or after the meeting, the tourist receives a threatening message or call from someone claiming to be a member of a criminal gang. The gang claims the person the tourist met is 'off-limits' (e.g., related to a gang leader) and demands a large sum of money (ransom) to avoid physical harm or public exposure.
Be extremely cautious when meeting strangers from dating apps. Always meet in a public, well-lit place. Inform a trusted friend of your location and the person you are meeting. Never give out your hotel or home address. If threatened, contact the police immediately and do not pay the ransom.
The Airport Shoeshine Overcharge
Shoeshine vendors, particularly at Guarulhos International Airport (GRU), will offer a service. When asked for the price, they will use vague language like 'you look after' or 'pay what you think it's worth.' After the service, they will demand an outrageous price (e.g., R$180) by showing a hidden price list or badge, intimidating the tourist into paying far more than the service is worth.
Always agree on a fixed price in Brazilian Reais (R$) before accepting any service. Politely but firmly refuse services from vendors who are vague about the cost. If pressured, walk away and seek airport security.
The ATM Skimming and Card Swap
Scammers install sophisticated skimming devices on ATMs, often inside bank lobbies during non-business hours or at busy tourist spots. They may also watch the victim enter their PIN. In a variation, a helpful-looking person offers assistance, distracting the victim while swapping their card for a fake one and memorizing the PIN.
Only use ATMs inside secure bank branches during business hours. Inspect the card slot and keypad for any loose or unusual parts. Cover the keypad with your hand when entering your PIN. If anyone offers help, politely refuse and use a different machine or bank.
The Fake Charity/Petition Scam
Groups of young people, often carrying clipboards and wearing branded clothing (sometimes with fake American company logos), approach tourists in busy areas. They ask the tourist to sign a petition for a fake charity or cause. Once the tourist is engaged, they aggressively demand a large 'donation' for their 'charity.'
Politely but firmly refuse to sign any petitions or engage with street solicitors. Keep walking and avoid eye contact. Do not take out your wallet or phone in their presence.
The Taxi Meter/Route Overcharge
Taxi drivers, particularly those operating outside major transport hubs, will refuse to use the meter, claim it is broken, or take an unnecessarily long, circuitous route to inflate the fare. They may also target tourists by quoting an exorbitant flat rate.
Use ride-sharing apps (Uber, 99) whenever possible, as they provide a fixed price and track the route. If using a taxi, insist the driver use the meter (taxímetro). If they refuse, get out and find another taxi. Know the approximate route and fare beforehand.
The Bar/Restaurant 'Cover Charge' Scam
Some bars or restaurants, especially in tourist-heavy areas, will charge an inflated or unexpected 'couvert artístico' (cover charge for live music) or a high 'taxa de serviço' (service fee) that is not clearly advertised. They may also overcharge for drinks or add items to the bill.
Always check the menu for all prices, including any cover charges or service fees, before ordering. Ask if there is a 'couvert artístico' before entering. Review the bill carefully before paying and dispute any unexpected charges.
The Fake Police/Plainclothes Officer Stop
A person or pair, sometimes dressed in plain clothes but flashing a fake badge, will stop a tourist, claiming to be an undercover police officer. They will demand to see the tourist's passport and wallet, claiming they are checking for counterfeit money or drugs. This is a distraction to pickpocket the victim or steal their cash.
Never hand over your wallet or passport to anyone in plain clothes. Demand to see official identification and ask to be taken to the nearest police station (delegacia de polícia) to complete the check. Genuine police will not conduct such checks on the street.
The Card Machine Swap (General)
In any transaction (street vendor, small shop, taxi), the vendor will process the payment but quickly swap the legitimate card machine for a tampered one or a dummy device. They will then ask the victim to enter their PIN, which is captured, and the card is either cloned or swapped for a worthless one during the distraction.
Always keep your card in sight. Be suspicious of any vendor who handles the machine out of view or asks you to re-enter your PIN multiple times. Use contactless payment (NFC) or PIX whenever possible, as this reduces the risk of skimming.
Safe Attractions
Ibirapuera Park
Major urban park.
Paulista Avenue
Famous avenue with museums and shops.
São Paulo Museum of Art
Art museum known for its architecture.
Municipal Market
Large market famous for food.
Beco do Batman
Area famous for graffiti and street art.